Respecting Your Privacy

Privacy Statement

Insurancelink.ca respects your privacy. Any information you give us is held with the utmost care and security to protect your account information against unauthorized access or release. We will not sell, rent, or loan any identifiable personal information to any third party. We will never sell your email address to other companies or spammers. We may, however, share non-personal, statistical, or aggregate customer data with partners and other third parties to market the success of our business offerings.

Insurancelink.ca has created this privacy statement ("Statement") in order to demonstrate our commitment to customer privacy. Privacy on the Insurancelink.ca web site (the "Site") is of great importance to us. Because we gather important information from our visitors and customers, we have established this Statement as a means to communicate our information gathering and dissemination practices. We reserve the right to change this Statement and will provide notification of the change at least thirty (30) business days prior to the change taking effect.

Collected Information

We require customers who register to use the services ("Services") offered on our Site to give us contact information, such as their name, company name, address, phone number, and e-mail address, and financial qualification and billing information, such as the billing name and address of the credit card holder. Customers can update or remove their personal information such as their address, phone number and email address at any time by logging into the Member's Areas of the Website and editing their Personal Information. Customers can view their updated profile to confirm their edits have been made.�Insurancelink.ca uses the information that we collect to set up Services for individuals and their organizations. We may also use the information to contact our customers as required to discuss customer interest in our company, the Services that we provide, and to send information regarding major company new, new course information, and special offers.

Customers are invited to receive an email newsletter by providing their email address. In this case no additional personal information is requested or stored; these customer email addresses and any personal customer information will not be distributed or shared with any third parties. Customers can opt out of this newsletter at a later date after receiving contact material or information from us at any time by using the contact options in the Company website. Separately, customers are also asked to provide an email address when registering for the Service, in order to receive a username and password. We may also email information regarding updates to the Service or company, and will send a Customer Newsletter to subscribed members on a periodic pasis. Again, email addresses will not be distributed or shared, and will never be sold. Customers can opt out of receiving any communication simply by contacting us.

Except as we explicitly state at the time we request information, or as provided for in the Insurancelink.ca Terms of Use, we do not disclose to any third-party the information provided. All financial and billing information that we collect through the Site is used solely to check the qualifications of prospective customers and to bill for Services. This billing information is not used by Insurancelink.ca for marketing or promotional purposes. Insurancelink.ca uses several third-party payment gateway systems in order to perform credit card processing. This intermediary is solely a link in the distribution chain, and is not permitted to store, retain, or use the information provided, except for the sole purpose of credit card processing. Other third parties, such as content providers, may provide content on the web Site but they are not permitted to collect any information nor does Insurancelink.ca share any user information with these parties. Your information is only stored on company equipment at Insurancelink.ca.

Customers of the Service may be using the Site to host data and information ("Data"). Insurancelink.ca will not review, share, distribute, print, or reference any such Data except as provided in the Insurancelink.ca Terms of Use, or as may be required by law. Individual records may at times be viewed or accessed only for the purpose of resolving a problem, support issue, or suspected violation of the Terms of Use, or as may be required by law. Of course, customers are responsible for maintaining the confidentiality and security of their user registration and password.

Insurancelink.ca may also collect certain information from visitors to and customers of the Site, such as Internet addresses. This information is logged to help diagnose technical problems, and to administer our Site in order to constantly improve the quality of the Service. We may also track and analyze non-identifying and aggregate usage and volume statistical information from our visitors and customers and provide such information to third parties.

Cookies

When you interact with the Insurancelink.ca Website we strive to make that experience easy and meaningful. When you come to our Web site, our Web server sends a cookie to your computer. Cookies are files that Web browsers place on a computer's hard drive and are used to tell us whether customers and visitors have visited the Site previously. Cookies are also useful to help you remember your Username, however no password information is ever stored in the cookie. Authentication credentials, stored in cookies, are used to improve navigation through the Website and to ease the process of completing course material.

Cookies are often misunderstood by newcomers to the Internet. Standing alone, cookies do not identify you personally. They merely recognize your browser. Unless you choose to identify yourself to Insurancelink.ca, either by responding to a promotional offer, opening an account, or registering for a 30-day trial, you remain anonymous to Insurancelink.ca. Cookies come in two flavors: session and persistent-based. Session cookies exist only during an online session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you've closed your browser or turned off your computer. They include such information as a unique identifier for your browser.

Insurancelink.ca uses both types of cookies. Persistent cookies containing encrypted or encoded information including your username and session ID may be stored on your computer. This information allows Insurancelink.ca to process your online transactions and requests. Session cookies help us make sure you are who you say you are, and helps you progress through course selection, course presentation, quiz, and completion. Insurancelink.ca uses persistent cookies that only Insurancelink.ca can read and use, and these cookies are not meaningful to other people or organizations. We are especially careful about the security and confidentiality of the information stored in persistent cookies. For example, we do not store account numbers or passwords in persistent cookies. Due to the software used to enhance a User's experience, Users who disable their Web browsers' ability to accept cookies will be able to browse our Website but will not be able to successfully use our service.

Third-Party Sites

The Site contains links to other web sites. Insurancelink.ca is not responsible for the privacy practices or the content of these other web sites. We can only ensure the privacy of our own corporate Website. We use our best judgement when deciding which Websites to link to, however, customers and visitors will need to check the policy statement of these others web sites to understand their policies. Customers and visitors who access a linked site may be disclosing their private information. It is the responsibility of the user to keep such information private and confidential.

Security

Securing your private information is so important to us that we have a seperate, public Security policy. Please visit that page for more information.

Opt-Out Policy

Insurancelink.ca offers its visitors and customers a means to choose how we may use information provided. Generally, this is fax communication, by telephone or by email. If, at any time after registering for information or ordering Services, you change your mind about receiving information from us or about sharing your information with third parties, send us a request specifying your new choice. Simply send your request to us via our corporate contact page.

Correcting & Updating Your Information

If customers need to update or change registration information they may so by editing the user or organization record. To update a User Profile, log on to Insurancelink.ca and select Update profile to add or update information. To discontinue the Service and to have data returned, feel free to contact us anytime.

Additional Information

Questions regarding this Statement or the practices of this Site that have not be addressed here should be directed to Insurancelink.ca's Security & Privacy Administrator who can be contacted through the public contact options on this Website.